Shipping policy

Shipping & Delivery

We currently offer FREE UK SHIPPING on EAZO orders.

Order processing

Once your order has been placed, you will receive an order confirmation by email. Orders are prepared for dispatch as quickly as possible.

Estimated delivery

Estimated delivery times are provided during the ordering process where available. Delivery times are estimates and may occasionally be affected by courier delays, public holidays, weather conditions or other circumstances outside our control.

Order tracking

When tracking information becomes available, it will be sent to the email address provided with your order. You can also use our Track Order page to check the latest available delivery information.

Please allow some time after receiving your shipping confirmation for tracking information to update.

Incorrect delivery information

Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error in your address, please contact us at [SUPPORT EMAIL] as soon as possible.

Once an order has been dispatched, we may not be able to change its delivery address.

Delayed orders

If your order appears to be significantly delayed, please contact us at [SUPPORT EMAIL] with your order number so we can assist you.

Lost or damaged parcels

If your order arrives damaged or you believe your parcel has been lost in transit, please contact us and we will investigate the issue with the delivery provider.

Delivery locations

EAZO currently ships to eligible addresses within the United Kingdom. Any available delivery options and charges will be shown before you complete your purchase.

For shipping questions, contact us at [SUPPORT EMAIL].